Conference 2015 FAQ

Here are some frequently asked questions about annual NCEMSF conferences that might be helpful to others:

Q: I don't see a way to register for the conference.  Where can I find the link to registration?

A: You must log into the NCEMSF site to register for the conference.  Once you log in, you will see a "Conference Registration" link under the Conference menu item.  If you have previously attended an NCEMSF conference, you already have an account.  If you forgot your account password, you can have it sent to you.  If you are new to NCEMSF, just create a new personal account and then log in to the site.

Q: Our school is going to pay for our conference registration. How can we register as a group and pay together?

A: While each conference attendee must individually register for the conference, it is still possible to pay as a group. You have two choices:

1. At the end of the conference registration process, each attendee can indicate that they are mailing payment. Then you can total everybody's individual registration fees and send us a single check or a purchase order for the total amount. Please make certain to indicate the names and registration numbers of each attendee on the check or purchase order so that the payment may be appropriately credited. Keep in mind there is a 14-day window between when a person registers and when they will be automatically cancelled if we have not received payment.

2. Log in to the Web site as your group's NCEMSF institutional user and purchase registration tokens (via credit card, check, money order, or purchase order). This allows an organization to pre-pay for a set number of attendees without specifying who will be attending. Once we receive payment for the tokens, you will be supplied with a limited-use token code that you'll give to each of your attendees to use when registering. As they register for the conference, they will enter that code, which will debit your account and set their individual balance to $0.

Please refer to the Fees and Policies page as well as the online registration utility for further details.

Q: Does every member of our organization who is wishing to attend have to become an NCEMSF personal member prior to registering for the conference?

A: Every member of your organization who wishes to attend the conference must register on the NCEMSF Web site prior to registering for the conference. Whether they pay personal membership dues as part of their NCEMSF Web site registration is up to the individual. There is a conference pricing differential for members vs. non-members. All conference attendees will become NCEMSF members for the remainder of the academic year as a result of conference attendance. See the Membership section of the Web site for further details.

Q: Must you be a certified (or licensed) EMS provider to attend the NCEMSF conference?

A: No. We welcome anybody with a relationship to collegiate EMS.  You do not have to be a first responder, EMT, or paramedic to attend, though much of our educational content is geared towards EMS providers.  We do offer administrative content that would be suited for collegiate EMS groupies without a strong EMS background.

Q: Can I earn continuing education credits (con-ed, CME, etc.) by attending the NCEMSF conference?

A: Yes. Following the conference, you will be able to logon to the NCEMSF website, claim credit for sessions attended, and print out your personalized conference CME report. That report may then be submitted along with any other necessary identifiers (address, certification number, date of birth, etc.) to NREMT or your state's EMS regulatory agency for credit by endorsement. Some states may require a copy of the conference program or other information as well. Because the membership of NCEMSF comes from across North America, it is exceedingly difficult and cost prohibitive to set up a system where credit can be directly transmitted to the states and automatically issued for attending a lecture; however, we provide assistance in obtaining credit by certifying attendance and providing supporting documentation that most EMS regulatory agencies accept.

Q: One delegate from our group can't make it. Can we swap out a different person in their place?

A: Yes. If they don't already have an account from attending a previous NCEMSF conference or being a personal member of NCEMSF, please have the second person register for an account on the NCEMSF Web site. After registering for an account, the person should register for the Annual Conference.  When prompted for payment type, they should select "Mail in Payment" or something similar.  Once the person is registered for the conference, please send an e-mail to asking for the swap.  Please provide the names of both the person who won't be attending and the person who will be attending instead.  It would make the attendee's check-in experience much more enjoyable if the swap is performed PRIOR to arriving at the conference.

Q: I didn't pay within the 14-day window and I received an e-mail telling me I was cancelled. What do I do now?

A: If you still intend to attend the conference, e-mail and request that your registration be cleared out. The system won't let you register for the conference twice. Once we've cleared out your old conference registration, you can re-register at the prevailing rate.

Q: How can I see how many unspent tokens my organization has?

A: You must log into the NCEMSF site as the organization. Once logged in, you should see an item under the Conference menu item for "My Token Purchases." Click on that link and you will see your history of token purchases and their usage.

Q: What if I paid via PayPal but never received an email from NCEMSF confirming my registration?

A: Some individuals have reported that after registering for Conference on our website and paying via PayPal, the process does not complete as expected. After paying with PayPal, you should receive both a receipt email from PayPal as well as a confirmation email from us (which includes a confirmation number starting with DT-). If you do not get both emails within ten minutes of completing your PayPal payment, please do the following:

  • Go to
  • Click the New Support Ticket button
  • Choose Conference (the third option)
  • Let us know that you never received a registration confirmation after paying with PayPal
  • Copy the Transaction ID or Receipt Number from your email confirmation from PayPal (found in the top right corner of the email) into the ticket
  • Also provide the email address you use with PayPal so we can easily verify your payment
  • Finally, provide your NCEMSF Website Username

We will follow up with you within 72 hours with how to finalize your registration. We apologize for any inconvenience this may cause, and hope to have this issue resolved soon. 

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